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Support

Help with WealthSprout, answers to common questions, and how to get in touch.

Contact us

The fastest way to reach us is by email at support@wealthsprout.io. We read every message and try to reply within a couple of days.

When emailing about a problem, it helps to include:

  • What you were trying to do
  • What happened instead
  • Your device (e.g., iPhone 13, Pixel 7) and OS version
  • The email address linked to your WealthSprout account

Frequently asked questions

Is WealthSprout a real bank?

No. WealthSprout is a virtual ledger. It does not move money, hold money, or connect to your bank account. The balance you see is whatever amount you (the parent or saver) have agreed to set aside. You are responsible for actually paying out when a withdrawal is requested.

How do I sign in?

WealthSprout uses passwordless email sign-in. Enter your email address and we’ll send you a link. Tap it to open the app and you’re in. There’s no password to remember or lose.

If the link doesn’t arrive in a minute or two, check your spam folder. If it’s still missing, email us at support@wealthsprout.io.

How do I share an account with my child or partner?

Open the account you want to share, tap the settings icon, and choose Invite. We’ll generate a link you can send by text or email. The other person opens the link on their device, and the account becomes available to them too.

How does interest work?

You set the interest rate when you create or edit an account. WealthSprout calculates monthly interest based on the closing balance and posts it as a transaction automatically. Because the money is real, the parent (or whoever owns the account) is responsible for honoring the balance, including the interest.

How do recurring deposits work?

Set up a recurring deposit to replace cash allowance. Pick a schedule (weekly, biweekly, or monthly) and an amount, and WealthSprout will post a deposit to the account on each scheduled date. You can pause, edit, or delete the schedule any time.

Does it work offline?

Yes. You can view balances and add transactions while offline. Changes sync automatically the next time you’re online.

Is WealthSprout free?

Yes. The app is free to use, with no ads. We may add optional premium features in the future, but the core experience will stay free.

How do I delete my account?

See our data deletion page for full instructions.

More information

Open-source acknowledgements

WealthSprout uses the following open-source icon libraries via the react-icons package. Thank you to the maintainers and contributors.